Dear ihos users,

We want to inform you about an important maintenance event regarding our private ihos mail server. As part of our ongoing commitment to improve the quality, reliability, and security of our services, we will be migrating our private mail server to a new and better data center. This migration is a crucial step that will allow us to provide you with a faster, more stable, and more secure email experience in the future.

What you need to know:
When?
The migration process will begin on July 11, 2025, at 19:00 (7 PM) and is expected to be completed by July 12, 2025, at 01:00 (1 AM). Please note that these times are approximate and the migration could be completed earlier or, in rare cases, take longer if unexpected issues arise.

What services will be affected?
During this maintenance window, the private ihos mail server will be offline and unavailable. This means you will not be able to send or receive emails through our private mail system.

What about other ihos services?
All other ihos services, websites, and platforms will continue to operate normally without any disruptions.

Why are we migrating the mail server?
Moving the mail server to a new data center is part of our continuous effort to enhance the infrastructure behind ihos services. The new data center offers:

Improved network connectivity and speed, resulting in faster email delivery.

Enhanced security features to protect your data and privacy.

Increased reliability and uptime, minimizing service interruptions.

Better scalability to support future growth and new features.

How will this impact you?
We understand that email communication is critical, and we apologize for any inconvenience this temporary downtime might cause. We encourage you to plan accordingly and be aware that during the maintenance period:

Emails sent to or from our private ihos mail server may be delayed or temporarily fail.

You will not be able to access or manage your mailboxes on the private mail system.

Need help during the migration?
If you have any questions, need assistance, or need to contact us urgently during this time, please reach out to us via our Discord server. Our support team will be actively monitoring Discord and ready to assist you as quickly as possible.

What if the migration takes longer?
We will be monitoring the situation closely throughout the migration. In case we encounter any unforeseen issues, the maintenance period may be extended to ensure everything is properly and safely migrated. We will keep you updated promptly if this happens.

Thank you for your understanding and support!
We are a small but dedicated team working hard to make ihos services better for you. Your patience and understanding during this maintenance window mean a lot to us. We are confident that this migration will bring significant improvements to your email experience and overall satisfaction with ihos.

Best regards,
The ihos Team